I normally think of myself as capable of fixing almost anything if given enough time and instructions. But as you all know my water heater is beyond my control. I purchased a new water heater in July and it has yet to work through entire shower. The idiot who replaced it gave me a 5 year warranty on the actual water heater and a 3 year warranty on his services. Hmm…he has yet to follow through on either warranty. So I have argued, jumped through hoops, called numerous times, and called back after he hung up on me and I FINALLY HAD ENOUGH! So I Googled what could possibly be wrong and learned the entire lingo that I needed to sound like a plumber (well not all but this guy is an idiot so what does he know).
Yesterday I called him and rattled off a list of reasons why he needed to replace the water heater. I explained to him that I am starting my bathroom remodel and that his work needed to be completed by Monday of next week. I explained that if it was not completed by Monday I would be filling charges with small claims court (who knows if I really would have), I would contact the referral service that I used and I would contact the local television networks to investigate for the consumer services portion of their broadcasts.
This morning I received a phone call from the idiot! And he wanted to apologize that we were disconnected last night (disconnected my ass...he hung up on me) and verify that he would be there Monday morning to replace my water heater. Yeah!!!! I’m sure that my threats were the key to getting results, but I like to think that my research on Google allowed me to sound so knowledgeable that he realized he was screwed!
Yesterday I called him and rattled off a list of reasons why he needed to replace the water heater. I explained to him that I am starting my bathroom remodel and that his work needed to be completed by Monday of next week. I explained that if it was not completed by Monday I would be filling charges with small claims court (who knows if I really would have), I would contact the referral service that I used and I would contact the local television networks to investigate for the consumer services portion of their broadcasts.
This morning I received a phone call from the idiot! And he wanted to apologize that we were disconnected last night (disconnected my ass...he hung up on me) and verify that he would be there Monday morning to replace my water heater. Yeah!!!! I’m sure that my threats were the key to getting results, but I like to think that my research on Google allowed me to sound so knowledgeable that he realized he was screwed!
7 comments:
Good for you! You won't know how to act taking a shower with hot water.
Awesome - I hope he really shows up. You may have to call again to confirm. Hell hath no fury like a woman without enough hot water.
w00t! I LOVE it when a woman steps up to the plate like you just did.
When I was married, we did a bathroom remodel and it was all MY project. But during the bid process, all but 1 of the contractors talked strictly to my husband and ignored me. Guess which contractor got the job?? ;)
i was going to say you'll be happy to see the back of this guy when he leaves after fixing your water heater for good... but that would involve seeing "plummers crack" and nobody wants to see that!
It's frustrating when you have to pull teeth and sell a kidney to get a job done that should've been done right in the first place. I admire you for getting the point across to that guy!
Sounds like you got what you wanted. I work in education as well, as a teacher at a 6-12 grade school.
As much as it pains me to do so, I have to confess that the pink bike isn't mine either. Though, like you, I'd like it to be. :)
Sue - I have actually forgotten what it's like to take a relaxing hot shower!
Lady - From you mouth...I have already called to get final confirmation on date and time. And that thanks for your kind words on my last post. It's a minute by minute process.
Pink - I'm right there with you. It's 2008 and some how men continue to be complete idiots when it comes to accepting woman into the world.
Mini - No "crack" for me. No matter how bad things get!
Tara - thanks! Keep your fingers crossed that he follows through this time.
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